One of the classics when it comes to self-development is Dale Carnegie’s “How To Win Friends And Influence People” written way back when.
Despite its age, the concepts contained within it are priceless. I have seen it transform people with my own two eyes and believe that anyone with influence should take the time to read its 249 pages despite it’s relatively small print.
Recently a close personal friend called to let me know that they were finally promoted.
It was years in the making and I was proud to see all their hard work pay off.
But I also picked up a slight sense of uneasiness. It’s not a question of whether they can do the job; they have proven that with years of dedication and hard work.
They are more than qualified for the position.
So what’s the problem then? A manager’s position has everything to do with knowing how to deal with the people.
It’s about getting the most out of their staff. It’s about inspiration. It’s about understanding. And above all, it’s about communication.
In many ways it’s like being a parent, and can either be
- too strict = resentment
- too kind = poor results
It’s a juggling act and one that so many fall short on.
As such I thought it might be worthwhile sharing 7 of the best tips contained within “How To Win Friends And Influence People.”
- Become genuinely interested in other people.
- Be a good listener. Encourage people to talk about themselves.
- If you are wrong, admit it quickly and emphatically.
- Try honestly to see things from the other person’s point of view.
- Dramatize your ideas.
- Throw down a challenge.
- Begin with praise and honest appreciation.
These aren’t rocket science. But through reading the book we get a better idea of just how to apply them in our workplace, with our friends and at home.
And while there may be times when we may not be the perfect manager always remember tip #3.
Apologizing sincerely for our mistakes is something very few of us doing, choosing to lay the blame elsewhere is commonplace. But people respect those who come forward and admit they were wrong.
The key is then to work hard not to do it again.
In doing so managers, parents, and friends seem more approachable.
I’ve found that it works for me and I believe you’ll find it pays off handsomely for you as well.